Customer Service Support Officer

• Become part of a passionate customer services team
• 2 x Temporary full-time position until June 30, 2021
• Located in Tamworth

TAFE NSW's purpose is to skill the workforce of the future. We are Australia's leading provider of education and training and one of the largest in the world. We play a vital role in providing education to rural and regional NSW, plus job training pathways for the most vulnerable in the community.

We have two temporary full-time opportunities available until June 30, 2021 at TAFE NSW Tamworth campus. There is the potential opportunity for the engagement to be extended.

A ‘Day in the life’ within the role will include providing excellent customer service and admin support to our internal and external stakeholders. Duties will include responding to customer enquiries regarding their enrolment, course information, admissions and examinations.

Enough about us! Let talk about you.

To succeed in the role you will have;

• Experience in a high volume customer service or administration role
• Excellent professional customer services skills within fast paced environment
• Great communication skills
• Knowledge and experience in Data Entry
• Ability to manage competing priorities ensuring that deadlines are met
• High level of knowledge within Microsoft Office Suite (word,, excel, outlook)

For full details about the role review the Position Description and the Information Package

How to Apply:

For your application to be considered you are required to:

• Attach an updated resume
• Click ‘Apply Now’ where you will be required to answer two (2) targeted questions (max 300 words per answer)

Applications Close: Monday 22 March at 11.59pm

Role Enquiries – Shelley Beard, Manager Customer Support, via [email protected]fensw.edu.au or 02 6768 2341

Recruitment Enquiries – Tracey Klein, Talent Acquisition Lead, on 02 6058 2746 or via email on [email protected]">[email protected]

This is a child-related position. You will be required to obtain a Working with Children Check (WWCC) clearance as a condition of employment. For more information, visit the Office of the Children’s Guardian website.

For most Temporary jobs, you need a visa that gives you permission to work in Australia.

TAFE NSW is an equal opportunity employer that is committed to fostering a diverse workforce.

We encourage applications from people with a disability and will make any reasonable adjustment that you need in the interview process and on the job. For assistance please contact Tracey Klein at [email protected]